Information Collected by the Company

• We will collect information generated by your visit to the web site. This may include your IP address and cookies

We will collect information generated by your visit to the website. This may include your IP Address (an IP Address is a number that is automatically assigned to your computer whenever you are surfing the internet); the type of browser, operating system and device used to access the site; the date and time you access the site; the pages you visit; and if you visited the site from anther website, the address of that website.

Some of this information may be stored on your computer in the form of a cookie. This information helps the web server track such things as your preferences and any data you submit while browsing the site.

To find out more about cookies read our cookie policy

• We may monitor, record, store, and use any telephone, email, CCTV or other communication with you.

How do we use your information

Westpoint will use your information;

• To provide services you have requested
• To administer our site and for internal operations, including data analysis and research
• To measure or understand the effectiveness of advertising we serve to you and others
• We only use CCTV on our sites for the purposes of security. We will only pass this onto the police if there are any security breaches.

When you send Westpoint an enquiry via telephone or email;

We will use the information to provide you with information on the properties and/or developments you are interested in. We may also use your contact information to let you know about other products and services, news, future developments, events or special offers that match your criteria and may be of interest to you.

We may monitor, store and use any telephone, email or other communication with you in order to check any instructions given to us, for training purposes, for compliance purposes, for crime prevention and to improve the quality of our customer service.

Third Parties

Westpoint may appoint suppliers, sub-contractor or agents in order to provide you with the services you request. Accordingly, we may pass your personal information onto third parties such as our solicitors, mortgage brokers, NHBC, advertising agencies, estate agents etc.

Security

In accordance with GDPR Westpoint follows strict security procedures in the storage and disclosure of personal information that you have given us. The security measures are designed to prevent unauthorized access, improper use, modification, unlawful destruction or accidental loss.

Data Retention

If you submit your details for the purposes of noting your interest about a specific property or development, your personal information will be held for the sales period of that site.

If you are a purchaser your details will be held for ten years from date of entry of the last property on the development in line with the NHBC warranty.

Any financial data will be held in line with the HMRC guidelines of 6 years.

If you submit your details for any other reason, your personal information may be held for a different period of time.

Your Rights

• You have the right to access your personal information and see what details we hold for you

You also have the right to correct any inaccuracies in your information. This can be done using the relevant section of our website

• You have the right to ask us to remove any personal data we hold for you or change how we contact you

To do this please visit the relevant section of our website

Changes to our Privacy Policy

Any changes we make to our privacy policy will update our website and be posted to this page. You should check this regularly to see if anything has changed, and how this may affect you.